Terms of Service
Version updated: June 7, 2026
By paying for or using the consulting service operated at lcimi.com ('the Service'), you fully agree to these Terms.
1. Service & Scheduling
- Service content: We provide consulting and experience-sharing on global immigration and asset allocation.
- Booking & delivery: After payment, you must actively book via the WhatsApp, Telegram or WeChat listed on the website. We arrange delivery within 5 business days of receiving your booking.
2. Obligation of Truthfulness
- User responsibility: You must provide truthful and complete background and financial information.
- Disclaimer: We are not responsible for any consequences caused by your concealment or misrepresentation of information.
3. Payment & Collection Agent (Paddle)
- Billing: This Service is billed per session and priced in US dollars (USD).
- Merchant of Record: All payments are exclusively collected and processed by Paddle.com. You are responsible for your own local statutory taxes.
4. Strict Refund & Rescheduling Rules (Anti-chargeback)
- No-refund policy: This Service is an instantly delivered digital customized service; once paid, it is non-refundable.
- Sole exception: If, due to reasons attributable to us, we cannot schedule within 5 business days of your first booking, a full refund is available.
- Rescheduling: Changes to the appointment time must be requested at least 24 hours in advance.
- No-show: If you do not give 24 hours notice and fail to attend on time, that session is counted as 'delivered' and the fee is non-refundable.
5. Third-party Software Disclaimer
- Platform disclaimer: Core delivery relies on third-party tools (WhatsApp/Telegram/WeChat). We bear no liability for delays caused by these platforms own account bans, network restrictions, technical failures or censorship, but we will assist in switching tools for delivery.
6. No Outcome Guarantee
- Not legal advice: Consultation content is for reference only and does not constitute legally binding formal legal, tax or investment advice.
- No success guarantee: Immigration policies change frequently and approval authority rests with national governments. We make no guarantee as to the final approval result or asset returns of any individual case.
7. Limitation of Liability
- Maximum compensation: To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential damages (such as missed immigration opportunities or loss of profit). Our total liability shall absolutely not exceed the single total amount you actually paid for that consultation.
8. GDPR Privacy & Data Security
- Compliance commitment: We strictly protect your personal, identity and financial data in accordance with the EU General Data Protection Regulation (GDPR).
- Processing limits: Data is used solely to provide this consultation; unauthorized disclosure to third parties or commercial monetization is strictly prohibited.
- Transfer risk: You acknowledge the inherent risks of cross-border network transmission.
9. Governing Law & EU Arbitration
- Governing law: The interpretation and enforcement of these Terms are governed by European Union Law.
- Dispute resolution: Any dispute arising from these Terms shall first be resolved through amicable negotiation. Failing that, it shall be submitted to a designated arbitration institution within the EU (e.g., the Brussels International Arbitration Court in Belgium, or under the relevant EU arbitration rules) for final and binding arbitration.
10. Changes to Terms
- Unilateral changes: We reserve the right to update these Terms at any time. The amended Terms take effect upon publication on the website, and continued use constitutes acceptance.
11. Contact
- Official email: info.levelcompany@gmail.com